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Terms & Conditions

General

  • All prices are charged in New Zealand Dollars (NZD) and include GST
  • Currently we distribute to New Zealand only.
  • Your order will not be dispatched until payment has been received.
  • Our business legal name is ADAMASTAR LTD.
  • Our physical address is 2H Canterbury Arcade. 170 Queen St. Auckland. 1010. Tel: 09 377 4974

Payment Options

We only accept Credit and Debit card forms of payments, as well as bank transfer payments.

Returns and Damage

  1. Adamastar has a policy of buying back a pre-sold Lab Grown Diamond, however there are conditions attached to this policy. They are:
    – The Diamond must have its original certificate, that would have been sold with the Diamond (Either loose or mounted).
    – There must be no damage to the stone, either chips or scratches, i.e. it must be in original condition.
    – The price Adamastar offers for the diamond at will be a figure less than the current price Adamastar could replace it for.
  2. Refunds or replacements will be made for a product incorrectly sent or a faulty product being received.  Please ensure you contact Adamastar Ltd regarding your concern and we will help you through the process of returning or replacing your product.  Shipping charges for returns and exchanges are your responsibility.

Your Obligations

  1. By using adamastar.co.nz for any purpose you agree to these current terms and conditions listed on adamastar.co.nz whether or not you have actually read them. In accessing or using or browsing this website and/or purchasing goods and/or services from this website, you agree to be bound by these terms and conditions. Such terms and conditions are subject to change by adamastar.co.nz at its discretion at any time. If you do not accept these terms and conditions, then you must refrain from using this website.
  2. Amendments of this website will be effective immediately and Adamastar Limited has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website.
  3. It is agreed that having access to the information on adamastar.co.nz or the storage of any personal or commercial information on adamastar.co.nz constitutes having access regardless of the current operating condition of your hardware and software or current Internet conditions. Having access is the full extent of the responsibility of the staff operating adamastar.co.nz.
  4. Buyers agree to purchase the quantities stated in their order for the terms and amount specified in the listing history including shipping and handling if any.
  5. adamastar.co.nz will periodically send email messages about the use of this service and the goods and services advertised.

Our Obligations

  1. The Administrator of adamastar.co.nz is the ultimate authority regarding any issue related to any information, software, hardware, or contents of adamastar.co.nz
  2. adamastar.co.nz refers to Adamastar Ltd. and its officers.
  3. The law governing these terms and conditions and the use of the adamastar.co.nz service, is the law of New Zealand. You are protected as per your rights under New Zealand Consumer Guarantees Act and the Fair Trading Act.
  4. adamastar.co.nz shall not be liable to any person for any matter arising from this web-based service except for direct fraud or direct reckless conduct on the part of adamastar.co.nz
  5. adamastar.co.nz is providing a platform to sell jewellery and loose laboratory grown diamonds. adamastar.co.nz will do our utmost to ensure that products listed are correct to the best of our ability, as follows:
    1. Diamond qualities are as described on adamastar.co.nz including independent diamond reports from all laboratories.
    2. Diamonds displayed on adamastar.co.nz are with our supplier and are therefore subject to availability. If the diamond has been sold in the interim, then adamastar.co.nz will source a replacement as close as possible to the original and at a similar price, providing you agree to the change for which you will be notified if such an event occurs. Adamastar will do its utmost to make sure diamonds displayed are currently available.

Privacy Policy

  1. adamastar.co.nz values your privacy. We will never give, lease, sell or otherwise disclose your personal information collected by our website, to any third party including contact forms, download requests or email lists, or make any other use of your personal information, for any purpose which is not incidental to your use of this website. Any information you give to adamastar.co.nz, collected through or in connection with this website is controlled, stored and held by adamastar.co.nz in accordance with the Privacy Act 1993.
  2. We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address. You can choose to refuse cookies by turning them off in your browser and or deleting them from your hard drive. Certain areas of the website may require you to have cookies enabled and may therefore not operate correctly if you disable cookies.
  3. adamastar.co.nz does collect information about how people are using our website including preferences in order to improve the overall value and use of our website and the materials available on the web site. We may privately use such information to:
  • Send you news, information about our activities and general promotional material which we believe may be useful to you
  • Respond to queries or requests, or process orders or applications submitted by you;
  • Monitor who is accessing this website or using the services offered on this website; and
  • Profile the type of people accessing this website.
  • If you do not wish to have your personal information used in this manner or for any other specific purpose, please contact us. We will only send e-mail to those who want to receive them. Therefore. if you do not want to receive future emails from us, then please use the “unsubscribe” link located at the bottom of our emails.
  1. If you have any questions at all about our privacy policy, please email us at [email protected]